Terms & Conditions

Effective Date: May 15, 2026
Website: IMEquipment.com
Company: International Mailing Equipment
Phone: 916-276-1949

Welcome to the website of International Mailing Equipment (“IME,” “International Mailing Equipment,” “we,” “our,” or “us”). These Terms & Conditions explain the rules and conditions for using this website, contacting us, requesting a quote, purchasing products or supplies, and working with our team.

By visiting this website, submitting a form, requesting a quote, placing an order, scheduling service, or communicating with International Mailing Equipment, you agree to these Terms & Conditions.

If you do not agree with these Terms, please do not use this website.

1. About International Mailing Equipment

International Mailing Equipment provides equipment, supplies, service, and business solutions for companies that need reliable mailing, production, labeling, printing, verification, conveyor, and automation support.

IME works with businesses that need help with equipment and systems such as mailing equipment, addressing systems, inkjet printing systems, tabbing and labeling systems, barcode and RFID equipment, feeders, conveyors, transport bases, cameras and verification systems, inserting and folding systems, stackers, drying and curing units, attaching systems, autoloaders, parcel lockers, software solutions, supplies, and other equipment used in mailing, fulfillment, manufacturing, production, packaging, and business operations.

Our goal is to help businesses find the right equipment, supplies, service, and support for the way they work.

2. Website Use

This website is intended to provide general information about International Mailing Equipment, our products, available equipment, services, supplies, support options, and quote-request opportunities.

You agree to use this website only for lawful purposes. You may not use this website in any way that could damage, disable, overburden, interfere with, or impair the website or its normal operation.

You agree not to:

Submit false, inaccurate, or misleading information.

Use the website for fraudulent, unlawful, or harmful purposes.

Attempt to gain unauthorized access to any website system, account, server, database, or connected platform.

Copy, scrape, reproduce, or misuse website content without permission.

Interfere with website security, performance, or functionality.

Use this website to submit spam, malicious code, or unauthorized advertising.

3. Products, Equipment, and Services

International Mailing Equipment may display, describe, recommend, quote, sell, service, or help source a variety of equipment, supplies, and business solutions. These may include, but are not limited to:

Mailing equipment

Postage and mailing systems

Address printers

Inkjet printing systems

Tabbing and labeling systems

Professional labeling equipment

Barcode equipment

RFID printing and encoding systems

Feeders

Conveyors

Transport bases

Stackers

Autoloaders

Inserting and folding systems

Cameras and verification systems

Drying and curing units

Attaching systems

Parcel locker solutions

Software solutions

Supplies, parts, and related accessories

Manufacturing, production, packaging, fulfillment, and workflow equipment

Product availability, specifications, pricing, features, images, service options, and supported configurations may change at any time without notice.

Some products shown on this website may be manufactured, branded, distributed, supported, or supplied by third-party manufacturers, vendors, or partners. Product names, logos, specifications, and trademarks belong to their respective owners.

Website product descriptions are provided for general informational purposes only. The actual product, configuration, features, condition, dimensions, specifications, or availability may vary.

4. Quotes and Custom Recommendations

Many products and services offered by International Mailing Equipment require a custom quote. Pricing may depend on factors such as equipment type, product availability, selected options, condition, configuration, manufacturer pricing, shipping requirements, installation needs, service area, customer location, supplies needed, and other project-specific details.

Submitting a quote request does not create a binding agreement, guarantee product availability, reserve inventory, or lock in pricing.

All quotes are subject to review, approval, availability, and written confirmation by International Mailing Equipment.

IME reserves the right to update, correct, modify, or withdraw a quote if product availability, pricing, shipping costs, manufacturer terms, specifications, taxes, or other conditions change.

5. Orders and Purchases

All orders are subject to acceptance by International Mailing Equipment. We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, supply limitations, shipping restrictions, service limitations, suspected fraud, or incorrect customer information.

Customers are responsible for providing accurate billing, shipping, contact, equipment, and business information when placing an order or requesting service.

Orders may be subject to applicable taxes, shipping fees, delivery fees, installation fees, service fees, handling fees, or other charges.

Payment terms, deposits, financing options, service agreements, and purchase requirements may vary by product, order type, or customer arrangement.

6. Shipping, Delivery, and Installation

Shipping, delivery, and installation availability may depend on product type, equipment size, service area, manufacturer requirements, carrier availability, customer location, and other logistical factors.

Estimated delivery dates, installation dates, or service times are estimates only unless specifically confirmed in writing by International Mailing Equipment.

IME is not responsible for delays caused by manufacturers, suppliers, carriers, weather, supply chain issues, incorrect customer information, site access issues, payment delays, customer scheduling delays, or circumstances outside of our reasonable control.

Customers are responsible for ensuring that the delivery or installation location is accessible, safe, prepared, and suitable for the product or equipment being delivered or installed.

7. Service, Support, and Maintenance

International Mailing Equipment may provide service, support, maintenance, consultation, installation, troubleshooting, or repair assistance for certain products and systems.

Service availability may vary based on location, equipment type, product brand, parts availability, existing service agreements, warranty terms, and technician availability.

Submitting a service request does not guarantee immediate service, same-day service, or the availability of specific parts or technicians.

For urgent needs or immediate questions, customers may contact International Mailing Equipment directly at:

916-276-1949

Customers are responsible for using equipment properly, following manufacturer instructions, maintaining equipment as recommended, and notifying IME of any issues in a timely manner.

8. Customer Responsibilities

By using this website, requesting a quote, placing an order, scheduling service, or purchasing equipment or supplies, you agree that you are responsible for:

Providing accurate and complete contact, billing, shipping, and business information.

Confirming that any product, supply, or service meets your business needs before purchasing.

Reviewing quotes, invoices, specifications, and terms before approval.

Preparing your location for delivery, installation, or service.

Following all manufacturer instructions, safety rules, and maintenance requirements.

Using equipment and supplies only for their intended purposes.

Ensuring your team is properly trained to use the equipment.

Paying all approved charges, taxes, service fees, shipping fees, installation fees, and other agreed costs.

IME is not responsible for problems caused by improper use, lack of maintenance, unauthorized modifications, incorrect setup by others, misuse, environmental conditions, power issues, operator error, or failure to follow manufacturer instructions.

9. Returns, Cancellations, and Refunds

Return, cancellation, and refund eligibility may vary depending on the product, supplier, manufacturer, order status, condition of the item, customization, shipping status, installation status, and whether service work has already been performed.

Some items may be non-returnable, including but not limited to special-order items, custom-configured equipment, opened supplies, used parts, installed equipment, manufacturer-restricted items, discontinued items, or products ordered specifically for a customer.

Shipping fees, delivery fees, service fees, installation fees, special-order costs, and labor charges may be non-refundable unless otherwise agreed in writing.

Customers should contact International Mailing Equipment directly to request a return, cancellation, exchange, or refund review.

Approval of any return, cancellation, exchange, or refund is at the discretion of International Mailing Equipment and may also be subject to manufacturer or supplier rules.

10. Manufacturer Warranties

Certain products may include warranties provided by the manufacturer. Warranty coverage, duration, limitations, exclusions, and available remedies are determined by the manufacturer and may vary by product.

International Mailing Equipment does not make additional warranties unless expressly provided in writing.

Customers are responsible for reviewing and following all warranty terms, maintenance requirements, registration requirements, and usage guidelines provided by the manufacturer.

Warranty coverage may be voided by misuse, neglect, improper maintenance, unauthorized repairs, unauthorized modifications, improper installation, environmental damage, or failure to follow manufacturer instructions.

11. Product Images, Descriptions, and Website Content

The content on this website is provided for general informational and marketing purposes.

Product images, logos, equipment photos, descriptions, specifications, and examples may not always reflect the exact item, configuration, size, version, condition, or availability of a product.

International Mailing Equipment makes reasonable efforts to keep website information accurate and current, but we do not guarantee that all website content is complete, accurate, current, or error-free.

We reserve the right to correct errors, update content, change product descriptions, revise service information, remove outdated items, or modify any part of the website at any time without notice.

12. Third-Party Products, Brands, and Links

This website may include references to third-party manufacturers, suppliers, vendors, brands, products, logos, websites, or resources.

Third-party names, product names, logos, and trademarks belong to their respective owners.

IME is not responsible for the content, accuracy, policies, products, warranties, services, or business practices of any third-party website, manufacturer, supplier, vendor, or partner.

If this website links to another website, that link is provided for convenience only. Visiting third-party websites is done at your own risk and may be subject to separate terms and privacy policies.

13. Software, Technology, and Connected Systems

Some products or services offered by International Mailing Equipment may involve software, connected systems, automation, verification tools, barcode or RFID systems, cameras, data tools, production workflow systems, or other technology-based solutions.

Customers are responsible for ensuring that their business systems, network, software environment, data, staff, and operational processes are compatible with any selected solution.

IME does not guarantee that any software, connected equipment, barcode system, RFID system, verification system, or automated workflow will be compatible with every customer environment unless specifically confirmed in writing.

Customers are responsible for maintaining appropriate data backups, system security, user permissions, and compliance with any applicable laws, regulations, or internal company policies.

14. No Guarantee of Business Results

International Mailing Equipment works to provide reliable equipment, supplies, support, and practical recommendations; however, we do not guarantee specific business outcomes.

IME does not guarantee specific cost savings, revenue increases, labor reductions, production speeds, mailing results, compliance outcomes, operational performance, return on investment, or productivity improvements.

Actual results may vary depending on equipment selection, workflow, staff training, maintenance, usage, materials, software setup, business volume, environment, and other factors outside of IME’s control.

15. Intellectual Property

All content on this website, including text, graphics, images, layouts, design elements, logos, page structure, service descriptions, and marketing copy, is owned by or licensed to International Mailing Equipment unless otherwise stated.

You may not copy, reproduce, modify, distribute, display, publish, sell, or use website content for commercial purposes without written permission from International Mailing Equipment.

Third-party product images, logos, names, and trademarks remain the property of their respective owners.

16. Communications

By submitting a form, requesting a quote, placing an order, scheduling service, calling us, emailing us, or otherwise providing your contact information, you agree that International Mailing Equipment may contact you regarding your request, quote, order, service need, account, product interest, or related business communication.

We may contact you by phone, email, text message, or other communication methods using the information you provide.

You may request that we stop sending marketing communications at any time. Transactional, service-related, quote-related, or order-related communications may still be necessary to complete your request or support your account.

17. Privacy

Your use of this website may involve submitting personal or business information such as your name, company name, phone number, email address, location, product interest, quote details, service needs, or order information.

Our collection and use of information is described in our Privacy Policy.

By using this website, you agree to the collection and use of information as described in our Privacy Policy.

18. Errors, Inaccuracies, and Omissions

International Mailing Equipment reserves the right to correct any errors, inaccuracies, omissions, outdated information, pricing mistakes, availability errors, product description errors, or technical issues on the website at any time.

We are not required to honor incorrect pricing, incorrect product information, outdated availability, typographical errors, or website mistakes.

If an error affects a quote, order, product, service, or request, IME may contact the customer to correct the information, revise the quote, cancel the order, or provide updated options.

19. Limitation of Liability

To the fullest extent permitted by law, International Mailing Equipment is not liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from or related to:

Your use of this website.

Your reliance on website content.

Product availability or unavailability.

Equipment downtime.

Service delays.

Shipping or delivery delays.

Installation delays.

Lost profits.

Lost revenue.

Lost data.

Business interruption.

Third-party products or services.

Misuse or improper operation of equipment.

Errors, omissions, or inaccuracies on the website.

This limitation applies even if International Mailing Equipment has been advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations of liability, so some portions of this section may not apply to you.

20. Indemnification

You agree to defend, indemnify, and hold harmless International Mailing Equipment, its owners, employees, representatives, vendors, service providers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from or related to:

Your use of this website.

Your violation of these Terms & Conditions.

Information you submit through the website.

Your misuse of products, equipment, supplies, software, or services.

Your failure to follow manufacturer instructions.

Your violation of any law, regulation, contract, or third-party right.

Your business operations, customer communications, or use of equipment after purchase or installation.

21. Website Availability

IME does not guarantee that this website will always be available, secure, uninterrupted, or error-free.

We may update, modify, suspend, or discontinue any part of the website at any time without notice.

We are not responsible for website downtime, technical problems, internet issues, hosting issues, security incidents caused by third parties, or other interruptions outside of our reasonable control.

22. Changes to These Terms

International Mailing Equipment may update these Terms & Conditions at any time. Any updates will be posted on this page with a revised effective date.

Your continued use of this website after updates are posted means you accept the revised Terms & Conditions.

23. Governing Law

These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes related to this website, these Terms & Conditions, products, services, quotes, orders, or communications with International Mailing Equipment shall be handled in the appropriate courts located in California, unless otherwise required by law.

24. Contact Information

If you have questions about these Terms & Conditions, this website, products, services, equipment, quotes, orders, or support, please contact:

International Mailing Equipment
Website: IMEquipment.com
Phone: 916-276-1949

25. Legal Notice

These Terms & Conditions are provided as a general website policy for International Mailing Equipment. They are intended to support standard website, quote, product, service, and customer communication practices.

International Mailing Equipment may choose to have these Terms reviewed by a qualified attorney to ensure they meet the company’s specific legal, operational, and compliance needs.