Effective Date: May 15, 2026
Website: IMEquipment.com
Company: International Mailing Equipment
Phone: 916-276-1949

International Mailing Equipment (“IME,” “International Mailing Equipment,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, request a quote, place an order, schedule service, communicate with our team, or interact with our products and services.

By using this website, submitting your information, requesting a quote, placing an order, or communicating with International Mailing Equipment, you agree to the practices described in this Privacy Policy.

1. About International Mailing Equipment

International Mailing Equipment provides equipment, supplies, service, support, and business solutions for companies that need reliable mailing, production, labeling, printing, verification, conveyor, automation, fulfillment, manufacturing, and workflow equipment.

IME may provide or help source products and solutions such as mailing equipment, addressing systems, inkjet printing systems, tabbing and labeling systems, barcode and RFID equipment, feeders, conveyors, transport bases, cameras and verification systems, inserting and folding systems, stackers, drying and curing units, attaching systems, autoloaders, parcel lockers, software solutions, supplies, parts, and other related business equipment.

This Privacy Policy applies to information collected through IMEquipment.com, related website forms, quote requests, service requests, order inquiries, phone calls, emails, text communications, and other business communications with IME.

2. Information We Collect

International Mailing Equipment may collect personal, business, and technical information when you use our website or communicate with us.

The information we may collect includes:

Name

Company name

Job title or role

Email address

Phone number

Business address

Billing address

Shipping address

Service location

Product interests

Equipment needs

Quote request details

Order information

Service request details

Messages submitted through website forms

Information provided during phone calls, emails, or text communications

Information related to existing equipment, supplies, or service needs

Payment-related information, if applicable

Website usage information

Device, browser, and technical information

We only collect information that is reasonably necessary to respond to inquiries, provide quotes, process orders, deliver products, schedule service, support customers, improve our website, and operate our business.

3. Information You Provide Directly

You may provide information to International Mailing Equipment when you:

Submit a contact form

Request a quote

Request service or support

Ask a question

Place an order

Purchase supplies or equipment

Schedule a consultation

Call, email, or text our team

Communicate with an account executive

Request information about products, pricing, availability, shipping, service, or installation

Interact with customer service or sales representatives

When you submit information, you agree that the information you provide is accurate, complete, and current.

4. Information Collected Automatically

When you visit IMEquipment.com, certain information may be collected automatically through website tools, analytics platforms, cookies, pixels, server logs, or similar technologies.

This information may include:

IP address

Browser type

Device type

Operating system

Pages visited

Time spent on the website

Date and time of visit

Referring website or search engine

General location information based on IP address

Interactions with website forms, buttons, links, or pages

Website performance and error data

This information helps us understand how visitors use our website, improve website performance, troubleshoot issues, measure marketing effectiveness, and provide a better user experience.

5. Cookies and Tracking Technologies

This website may use cookies, pixels, tags, analytics tools, and similar technologies to improve website functionality and understand visitor activity.

Cookies are small files stored on your device that help websites remember information and improve user experience.

We may use cookies and tracking technologies to:

Keep the website functioning properly

Understand how visitors use the website

Improve website navigation and content

Measure advertising or marketing performance

Remember user preferences

Analyze website traffic

Improve quote-request and contact-form experiences

You can adjust your browser settings to block or delete cookies. However, some website features may not work properly if cookies are disabled.

6. How We Use Your Information

International Mailing Equipment may use collected information to:

Respond to your questions or requests

Provide quotes

Recommend equipment, supplies, or services

Process orders

Arrange shipping or delivery

Schedule service, support, installation, or maintenance

Communicate about products, pricing, availability, and service options

Provide customer support

Manage customer relationships

Send order, quote, service, or account-related communications

Follow up on inquiries

Improve website content and functionality

Analyze website traffic and visitor behavior

Improve products, services, and customer experience

Send marketing or promotional communications, when appropriate

Comply with legal, regulatory, tax, accounting, or business obligations

Protect against fraud, unauthorized activity, security issues, or misuse

Operate and grow our business

We do not sell your personal information to third parties.

7. Communications From International Mailing Equipment

By submitting a form, requesting a quote, placing an order, scheduling service, calling us, emailing us, texting us, or otherwise providing your contact information, you agree that International Mailing Equipment may contact you regarding your request, products, services, quotes, orders, service needs, account, or related business communications.

We may contact you by:

Phone

Text message

Voicemail

Mail

Other reasonable business communication methods

Communications may include:

Responses to quote requests

Product recommendations

Service scheduling

Order updates

Delivery or installation coordination

Support follow-ups

Supply reorder information

Account-related messages

Marketing or promotional information

You may request that we stop sending marketing communications at any time. However, we may still send necessary transactional, service-related, quote-related, order-related, or account-related communications.

8. Text Messages and Phone Communications

If you provide your phone number, you agree that International Mailing Equipment may contact you by phone or text message regarding your inquiry, quote request, order, service request, product interest, account, or related business matters.

Message and data rates may apply depending on your mobile carrier.

You may request to stop receiving marketing text messages at any time by replying with an opt-out request or contacting us directly.

Transactional or service-related communications may still be necessary to complete your request, process an order, schedule service, or support your account.

9. How We Share Information

International Mailing Equipment may share information only as reasonably necessary to operate our business, fulfill customer requests, provide services, process orders, and comply with legal obligations.

We may share information with:

Manufacturers

Suppliers

Distributors

Shipping companies

Delivery providers

Installation or service providers

Payment processors

Website hosting providers

CRM or customer management platforms

Email, phone, or text communication providers

Marketing or analytics providers

Technology and software providers

Professional advisors, such as attorneys, accountants, or consultants

Government agencies or legal authorities when required by law

Business partners involved in fulfilling a customer request

We only share information when needed for legitimate business purposes, such as preparing quotes, sourcing products, arranging delivery, processing payments, scheduling service, improving our website, or supporting customers.

We do not sell your personal information.

10. Third-Party Service Providers

International Mailing Equipment may use third-party companies, platforms, and service providers to help operate the website, manage communications, process payments, analyze website traffic, support customers, fulfill orders, schedule service, or conduct marketing.

These third parties may have access to certain information only as needed to perform their services.

Examples may include website hosting platforms, form providers, email systems, CRM systems, payment processors, analytics tools, shipping companies, manufacturers, suppliers, and service partners.

Third-party providers are responsible for their own privacy and security practices. IME is not responsible for the privacy policies, content, or practices of third-party websites, platforms, or service providers.

11. Payment Information

If payments are accepted through the website, invoice system, payment portal, or another payment method, payment information may be processed by a third-party payment processor.

International Mailing Equipment does not intentionally store full credit card numbers or complete payment card information on its website unless specifically required for an approved business purpose and protected through appropriate systems.

Payment processors may collect and process information such as:

Name

Billing address

Payment card details

Transaction amount

Transaction history

Payment confirmation details

Payment processing is subject to the privacy policy and terms of the applicable payment processor.

12. Quote, Order, and Service Records

International Mailing Equipment may keep records related to quotes, orders, service requests, equipment recommendations, customer communications, invoices, shipping details, product details, support history, and account activity.

These records may be used to:

Respond to future inquiries

Support repeat orders

Recommend supplies or compatible products

Provide service history

Improve customer support

Maintain business records

Meet tax, accounting, legal, or operational requirements

Help customers reorder supplies or equipment

Support warranty, manufacturer, or service-related issues

We may retain these records for as long as reasonably necessary for business, legal, accounting, tax, warranty, service, or operational purposes.

13. Website Analytics and Marketing

IME may use website analytics and marketing tools to understand how visitors find and use our website.

These tools may help us evaluate:

Which pages are visited

How long visitors stay on the website

Which forms or buttons are used

Which marketing sources bring visitors to the website

What products or services visitors may be interested in

How the website can be improved

Analytics and marketing tools may collect information through cookies, pixels, tags, or similar technologies.

This information may be used to improve website content, advertising, marketing, customer experience, and business operations.

14. Third-Party Links

This website may include links to third-party websites, manufacturers, suppliers, product resources, partner websites, or other online services.

International Mailing Equipment is not responsible for the privacy practices, content, security, policies, products, or services of third-party websites.

If you click a third-party link, you should review that website’s privacy policy and terms before providing information.

15. Data Security

International Mailing Equipment takes reasonable steps to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, internet transmission, database, or digital storage system can be guaranteed to be completely secure.

By using this website or submitting information electronically, you understand and accept that there is some risk involved in transmitting information online.

If you believe your information has been submitted incorrectly or may have been compromised, please contact International Mailing Equipment directly.

16. Data Retention

International Mailing Equipment may retain personal, business, quote, order, service, and communication records for as long as reasonably necessary to operate our business, fulfill customer requests, provide support, comply with legal obligations, maintain accounting or tax records, resolve disputes, enforce agreements, and improve our services.

Retention periods may vary depending on the type of information, business purpose, legal requirement, warranty issue, service need, or customer relationship.

When information is no longer needed, we may delete, archive, de-identify, or securely dispose of it.

17. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

Request access to personal information we have about you

Request correction of inaccurate information

Request deletion of certain information

Request that we limit certain uses of your information

Opt out of marketing communications

Ask questions about how your information is used

Request information about whether your information has been shared

To make a privacy-related request, please contact International Mailing Equipment using the contact information listed at the bottom of this Privacy Policy.

We may need to verify your identity before fulfilling certain requests.

18. California Privacy Rights

International Mailing Equipment is based in California and serves customers that may include California residents and businesses.

California residents may have certain privacy rights under applicable California privacy laws. Depending on the circumstances and whether the law applies to a specific request, California residents may have the right to request information about the personal information collected, used, disclosed, or retained by International Mailing Equipment.

California residents may also have the right to request correction or deletion of certain personal information, subject to legal exceptions and business recordkeeping requirements.

International Mailing Equipment does not sell personal information.

To submit a California privacy request, please contact us using the information listed below.

19. Children’s Privacy

This website is intended for business users, customers, and adults seeking information about equipment, supplies, service, and related business solutions.

This website is not intended for children under the age of 13.

International Mailing Equipment does not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we will take reasonable steps to delete it.

20. Business Transfers

If International Mailing Equipment is involved in a merger, acquisition, sale, restructuring, transfer of assets, or other business transaction, customer information and business records may be transferred as part of that transaction.

Any transferred information would remain subject to applicable privacy obligations unless otherwise disclosed.

21. Legal Compliance and Protection

International Mailing Equipment may use or disclose information when we believe it is necessary to:

Comply with applicable laws, regulations, subpoenas, court orders, or legal processes

Respond to lawful requests from public authorities

Protect the rights, property, safety, or security of IME, customers, employees, vendors, or others

Investigate suspected fraud, misuse, unauthorized access, or security issues

Enforce website Terms & Conditions, agreements, invoices, service terms, or policies

Protect against legal liability

Maintain proper business, tax, accounting, and compliance records

22. Do Not Track Signals

Some browsers may send “Do Not Track” signals or similar privacy preference signals.

Because there is not currently a uniform industry standard for responding to all such signals, this website may not respond to every Do Not Track signal.

You can manage cookies and tracking preferences through your browser settings or device settings.

23. Email Marketing

If you subscribe to updates, request information, submit a form, or provide your email address, International Mailing Equipment may send you email communications related to your request, products, services, equipment, supplies, promotions, reminders, or business updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe instructions provided in the email, if available, or by contacting us directly.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related emails related to quotes, orders, service requests, invoices, delivery, installation, support, or account matters.

24. Accuracy of Information

Customers and website users are responsible for providing accurate, complete, and current information.

International Mailing Equipment is not responsible for delays, missed communications, incorrect quotes, order issues, shipping problems, service delays, or other issues caused by inaccurate, outdated, or incomplete information provided by a customer or website user.

If your contact, billing, shipping, service, or business information changes, please contact us so we can update our records.

25. Changes to This Privacy Policy

International Mailing Equipment may update this Privacy Policy at any time.

When changes are made, the updated Privacy Policy will be posted on this page with a revised effective date.

Your continued use of this website after changes are posted means you accept the updated Privacy Policy.

26. Contact Information

If you have questions about this Privacy Policy, how your information is used, or how to submit a privacy request, please contact:

International Mailing Equipment
Website: IMEquipment.com
Phone: 916-276-1949

27. Legal Notice

This Privacy Policy is provided as a general website privacy policy for International Mailing Equipment. It is intended to support standard website, quote, product, service, order, and customer communication practices.

International Mailing Equipment may choose to have this Privacy Policy reviewed by a qualified attorney to ensure it meets the company’s specific legal, operational, and compliance needs.