Package management that supports guest satisfaction
IME’s site specifically highlights package management, guest package tracking, automated notification systems, and centralized delivery management for hospitality environments. That makes package workflows one of the clearest hospitality use cases for the new page.
Mail center optimization for smoother operations
IME also describes mail center optimization through automated tracking and routing for inbound and outbound communications. This can help hospitality teams reduce manual handling and improve consistency across front-desk, mailroom, and back-office workflows.
Guest communication technologies
The current site calls out smart delivery notifications and real-time tracking capabilities. For hospitality teams, that means faster communication, fewer missed handoffs, and a smoother guest experience when packages or communications need attention.
Mailing, printing, and office solutions beyond package handling
Beyond hospitality-specific copy, IME also offers mailing solutions like postage meters, folder inserters, address printers, parcel lockers, letter openers, folding machines, tabbing and labeling systems, and pressure sealers; printing solutions like addressing printers, high-speed inkjet, and color/monochrome printers; software solutions including tracking and reporting tools; and office/mail equipment such as indoor/outdoor parcel lockers, refrigerated parcel delivery, shredders, mailroom furniture, desks, chairs, and custom build options.